Correct Answer: Apple Watch 3 cellular

DOUGmuchow · ‎12-18-2017

when i tried to answer a call on my watch phone, the screen says GRID VIEW, and will not change, it is locked. How can i unlock it. It will not shut off and it does not change when i put it on the charger.?

deloused · ‎12-18-2017

Do these steps work to get your watch out of grid view?-

1) Press the Digital Crown on your Apple Watch to get to the Home screen.

2) While on the Home screen, press the display of your Apple Watch firmly with Force Touch to reveal a hidden menu to select 'List View'

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deloused · ‎12-18-2017

Do these steps work to get your watch out of grid view?-

1) Press the Digital Crown on your Apple Watch to get to the Home screen.

2) While on the Home screen, press the display of your Apple Watch firmly with Force Touch to reveal a hidden menu to select 'List View'

vzw_customer_support · ‎12-20-2017

Help is here for you DOUGmuchow. We want to make sure we get this working. Has the watch ever worked properly? This link is a valuable troubleshooting tool. Please take a look:https://www.verizonwireless.com/support/apple-watch-series-3-troubleshooting/#/main/device/&MQJN2LL%.... There is a section titles Device is locked. Please start there.BobbyN_VZW

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