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Apple Watch series 3 gps +cellular
CARHUF76
Member

I recently bought the gps plus cellular Apple Watch. Everything seemed good when setting up and activating on my Verizon but I can’t seem to message or make calls using cellular on watch.  It only works when my phone is present even though the phone is always on and connecte.

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Re: Apple Watch series 3 gps +cellular
vzw_customer_support
Customer Support

That's not the negative experience I want you to have with the Apple watch you purchased, Carhuf76. Let's get the Watch working to be able to get those calls and text messages. Are you using a bluetooth connection with another device? Did you confirm the settings are correct on the device? Here's a link for information on checking the setting https://vz.to/2KtwSNk under the troubleshooting tab. 

 

EdwinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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