Apple air pods super ticket
Cnb1234
Newbie

I received my super ticket reward the Apple air pods 2nd generation but thought that the charging case was supposed to be the wireless case. Do anybody know which charging case you are supposed to get the the super ticket Apple airpods  2nd generation prize

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Re: Apple air pods super ticket
vzw_customer_support
Customer Service Rep

@Cnb1234

It's great to know that you had won some AirPods with Verizon Up! As for the case, you can check with Apple to see if they sell them separate from the AirPods, but we have the version you won here: https://www.verizon.com/products/apple-airpods-charging-case/ while the wireless version is here: https://www.verizon.com/products/apple-airpods-wireless-charging-case/

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Re: Apple air pods super ticket
Cnb1234
Newbie

Thanks this is what it shows I should have won notice the light on the outside of the case the ones I received has the light in the inside of the case

6E302FDD-1848-45D6-A158-942BF9949531.png

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Re: Apple air pods super ticket
bigblueshock
Newbie

I have the same question.  I already have a pair of Air Pods that do wired charging.  The main reason I attempted to get these and got excited were due to the wireless charging model clearly shown.  

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Re: Apple air pods super ticket
acraftylady2
Specialist - Level 2

Now what kind of response is that?  All they are asking is to receive the exact product they won because they didn't, they received the cheaper ones.  Seems to me someone goofed and the wrong item was listed I think.  Good think you were smart enough to screen shot it.  Mary

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Re: Apple air pods super ticket
vzw_customer_support
Customer Service Rep

Cnb1234, 

 

We want to make sure we address all your concerns. For questions on your prize, you will need to speak to our Verizon Up team at 866-895-5579. 

 

JenelleW_VZW

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Re: Apple air pods super ticket
vzw_customer_support
Customer Service Rep

We are here to aid in any way that we can. Please feel free to submit inquiries you have about our devices in a Private Note.

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