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Backup assist contact permission
MyViews
Member

I've been using backup assist for a year but I just started getting a message saying that it needs permission to access my contacts and to go under settings/privacy to allow. When I go there, backup assist doesn't appear. I've also tried to see if I can allow by going to backup assist under settings and there is no option to allow. Help.

Labels (1)
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Re: Backup assist contact permission
tbo27
Sr. Member

delete the app and readd it and run

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Re: Backup assist contact permission
MyViews
Member

Didn't work.

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Re: Backup assist contact permission
vzw_customer_support
Customer Support

Hello MyViews,


I want to make sure you have a reliable way to back up your device. I'm terribly sorry that uninstalling & reinstalling was inneffective. Have any other apps on your device started asking for permissions in this way? Do you use any other contact management software on your phone?


MichelleH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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