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Calling issues
Melissa232429
Member

Unable to place calls on both our  iPhone 6's. We are able to receive calls though.  All other phones on our plan work fine.

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Re: Calling issues
vzw_customer_support
Customer Support

Melissa232429, I can see how that is a major concern. When you try to call out on the 2 iPhones 6's are you getting any kind of error messages? Are you able to send/receive text messages on both of the device? Have you been able to power off the cell phones and remove the sim card for a good 15-30 seconds: http://spr.ly/6582BEgzi Please keep us posted.


KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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