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Calls dropping 19106 no matter where I am calling to
JP1354
Member

Verizon cell service is very expensive.  I have been loyal to it all these years as the cell service was reliable.  For the past month calls are dropping all the time.  Time of day does not matter.  It is not the phone I am using.  Why is this happening?

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Re: Calls dropping 19106 no matter where I am calling to
vzw_customer_support
Customer Support

Hey there, JP1354, I have sent you a private note with information about your service issues.  

-Santo

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Re: Calls dropping 19106 no matter where I am calling to
JP1354
Member

Did not receive private message you said you sent

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Re: Calls dropping 19106 no matter where I am calling to
vzw_customer_support
Customer Support

We apologize if you did not receive our last message in Private I can see my colleague did send one over. I have gone and resent another message. You may also reach our tech support teams at the following as well:

https://www.verizon.com/support/contact-us/#mobile 

 

-Christine

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