Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Can send /receive text but no phone or internet

Just this morning I can send and receive texts but no internet connectivity or phone access.  I looked at a ll of the usual suspects as far as making sure I'm connected and turning off and on the phone and doing a hard reset.

Still this did not fix the issue.

Any ideas?

Labels (1)
Re: Can send /receive text but no phone or internet
Verizon Employee


Oh my! My phone is my lifeline so I can understand how inconvenient this can be. We want this resolved for you. What zip code are you in? What iPhone model do you have? Are other people experiencing the same? I look forward to hearing back from you soon.


Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!