Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Can't receive SMS messages
ginagold99
Member
‎08-14-2017 11:16 AM

I am a new user of an iPhone 7+ and am trying to set up apps.  I have been unable to receive SMS codes from 2 companies.  I'm probably doing something wrong, but I don't know what.  I have received text messages from other iPhone users.

Labels (1)
Labels
0 Likes
Reply
1 Reply
Correct Answer!
Re: Can't receive SMS messages
vzw_customer_support
Customer Support
‎08-14-2017 11:55 AM

ginagold99,

Sorry to hear that you're experiencing difficulties with your messaging. It sounds like your text messages may not be set up correctly and you're probably receiving just iMessages from the other users. Have you tried sending any text messages to a non-iPhone yet? That would be a good indicator of what could be going on. If not, please give that a try and let us know what happens.

EricW_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Reply