Can't receive SMS messages

ginagold99 · ‎08-14-2017

I am a new user of an iPhone 7+ and am trying to set up apps. I have been unable to receive SMS codes from 2 companies. I'm probably doing something wrong, but I don't know what. I have received text messages from other iPhone users.

vzw_customer_support · ‎08-14-2017

ginagold99,

Sorry to hear that you're experiencing difficulties with your messaging. It sounds like your text messages may not be set up correctly and you're probably receiving just iMessages from the other users. Have you tried sending any text messages to a non-iPhone yet? That would be a good indicator of what could be going on. If not, please give that a try and let us know what happens.

EricW_VZW

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