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Had the phone for week and a half and still no calls.
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Are calls going to voicemail? Are texts coming in?
IS do not disturb or ringer off? (There are 3 ways to silence ringer)
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Do not disturb is not on, but thx. No moon on top. No one can get to the voice mail..it has a long ring then busy signal....
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The three ways to silence ringer I don't think matters cause it's not going through..but I believe that would be by the disturb button, the quick side button, and turning it down right. Thx
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Yep. Are you new to Verizon? If so, your port may not be complete. Is your previous phone off or SIM card removed.
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Did you upgrade from an Android phone? Are you using a new SIM card that came preinstalled in the phone or did you move your SIM from a previous VZW device?
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Pepawayne, we certainly want you to get your calls. We are here to help get you connected. Since this issue started have you dialed *73 from your cellular phone to make sure that call forwarding was not enabled? Are you able to make calls?
StevenG_VZW
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