Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Can't receive calls
Cathykumor
Member

My phone gives a busy signal to incoming phone calls

Labels (1)
0 Likes
Re: Can't receive calls
vzw_customer_support
Customer Support

@Cathykumor


It's important to me that you're able to receive all of your calls.  Let's try some troubleshooting steps to resolve this wireless issue for you.


When did this problem begin?  Is this happening with different incoming calls or numbers or just one in particular?


Let's ensure your Call Forwarding feature is not enabled.  You can ensure it's disabled by dialing *73 and press Send.  Please keep me posted.


AnthonyTa_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes