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Can't send pics or video with VZ messages
gcwine4
Member

For some reason I cannot send pics or videos with my VZ messages app on my iphone6.  I can send them over imessage or other apps, but not over VZ messages.

Any ideas?

Thanks

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Re: Can't send pics or video with VZ messages
vzw_customer_support
Customer Support

Let's work on getting those Verizon Messages sending smoothly, gcwine4. What happens when you try to send a picture message through Verizon Messages? Are you able to send a plain text through Verizon Messages?


JenniferH_VZW


Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can't send pics or video with VZ messages
gcwine4
Member

All of my texts go through, but whenever I try to send a pic/video/or animation it just sends a blank message.

Thanks

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Re: Can't send pics or video with VZ messages
tbo27
Sr. Member

cleard data and force stop vz messages in app mgr

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Re: Can't send pics or video with VZ messages
gcwine4
Member

I should do that now?

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Re: Can't send pics or video with VZ messages
47seijar
Sr. Member

Just out of curiosity, why are you not using Apple's own message app?

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Re: Can't send pics or video with VZ messages
gcwine4
Member

I am out of the country and using my work phone, so I cant imessage people who dont have an iphone. My VZ messages are linked to my personal number.

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