Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Cannot get mail on iPhone SE since upgrade

I have four verizon email accounts that I have on my iPhone SE. I can get mail from all but one. I keep getting: Cannot Get Mail. The user name or password is incorrect. However, I have no trouble with the same user name and password when I try it on my iMac. Help!

Labels (1)
Re: Cannot get mail on iPhone SE since upgrade
Customer Support

I know how important it is to get your email. Don't worry, we can help. Does this happen with any other emails aside from your Verizon email accounts? Which email app are you using?

Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!