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Cannot make or receive calls
Monteblksd
Member

Cannot make or receive calls on my iPhone 6. Signal is very weak and never had this issue until yesterday

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Re: Cannot make or receive calls
vzw_customer_support
Customer Support

We want to make sure you stay connected where you need it most, Monteblkssd. Where are you located? Are data services working as normal? Have you restarted the phone since this began?


YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Cannot make or receive calls
Monteblksd
Member

I have restarted my phone but still nothing has changed. Husband phone is doing the same thing and he has Samsung Galaxy. We live in middlwpoint ohio

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Re: Cannot make or receive calls
vzw_customer_support
Customer Support

Thanks for that detail Monteblksd. I wasn't able to find any tickets opened in Middle Point, OH in the last three months as all is showing normal there for services. Is this happening everywhere you go in this city or just at a certain location. If at a certain location, have you noticed any recent changes in the area (such as new construction or something that may cause interference with the RF signal)?


EbonyR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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