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Casio Exilim can't open iPhone picture messages
mcrmburns
Member

Why can't I receive picture texts from iPhones?

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Re: Casio Exilim can't open iPhone picture messages
vzw_customer_support
Customer Support

Hmm. Lets figure it out! Can they receive picture messages from you? Did you previously have an iPhone? Did this issue just start?

Share details so that we can help!

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: Casio Exilim can't open iPhone picture messages
mcrmburns
Member

Never had an iPhone and used to be able to receive pic msg from iPhone.  Just since the last update (or the one before) that it stopped working.  Can't get group msg either if it includes people with iPhones.  Thanks for any and all help!

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Re: Casio Exilim can't open iPhone picture messages
Ledsteplin
Novice

Do you receive photo texts from other kinds of phones? I'm not familiar with your phone. Is it all iPhones or just one you have an issue with?

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Re: Casio Exilim can't open iPhone picture messages
vzw_customer_support
Customer Support

mcrmburns, Thanks for the details! Is your phone connected to any Wifi Networks when trying to open the pictures, received from the iPhones? Do you receive any type of error messages? Are you able to send pictures to iPhone and other contacts successfully?

TanishaS1_VZW
Follow us on Twitter @VZWSupport

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