Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Cell phone service
Aimee13
Member

I am a new customer to Verizon, only a month old and already have a bad taste in my mouth. I have an iPhone 5 c nobody told me the storage was minimal. Never had an iPhone before. As consumers we are slaves to the cell phone companies. The customer service is poor bc they don't have to gain ur business they know you are locked in and can't do anything bc they have a monopoly. Verizon steals ur money.

Labels (1)
0 Likes
Re: Cell phone service
Weth
Sr. Leader

So you got the cheapest iPhone for 99 cents and are surprised it has limitations and is not the same as a $300 contract iPhone?  The phone was made by Apple, and the same memory limits are there for all the other cell companies.   It is hard to understand how this is Verizon's fault?

Re: Cell phone service
Aimee13
Member

Who r u ? Verizon's representative? I didn't get it for 99 cents lol I'm paying for it over two years for 500$ it is their fault for not providing information needed to make informed decisions. If I knew my storage would fill up in a month I wouldn't have gotten it.

Sent from my iPhone

0 Likes
Re: Cell phone service
Joeynholly00
Member

This is you not  researching a purchase, not  Verizon.  Delete some stuff or put it in the cloud. Doesn't matter what carrier, you picked a small storage phone.

Re: Cell phone service
Aimee13
Member

Sorry I don't agree with u at all. The problem is people like u who are brainwashed

Sent from my iPhone

0 Likes
Re: Cell phone service
Weth
Sr. Leader

How is this Verizon's fault? You need more than we are brainwashed to defend your position. I did a Google search "iphone 5c 8gb storage capacity" and the whole first page talks about how inadequate 8 GB of storage is.


8 GB capacity is clearly shown on the Verizon page.

Apple offering a phone with only 8GB is shameful to Apple, not Verizon -- and my last 3 phones have been iPhones!

0 Likes
Re: Cell phone service
bizzareone
Sr. Member

How can the small amount of storage be the fault of the cellular provider? You had 14 days to figure out of the phone wasn't right for you.

Chalk this up to a "lesson learned", do your homework before buying into anything (not just cell phones either).

Re: Cell phone service
mama23dogs

Verizon is not the only cell company, therefore, not a monopoly.

Many customers do not require a lot of storage, so what business is it of a sales clerk to suggest you buy a phone that costs $100 or $200 more?

SInce  you purchased on Edge, you are NOT locked in.  You can payoff and sell or trade in the 5C and purchase a different phone.

0 Likes
Re: Cell phone service
Aimee13
Member

I'm saying that it is a monopoly because of the way the company and their representatives seem to have no desire to satisfy their customers bc they know you are locked into a contract and it would not be cost effective to change carriers. So, ur stuck. As far as the sales representative lol yes their primary responsibility is to match u up with products and services that fit ur need lol what else did u think their job was?

Sent from my iPhone

0 Likes
Re: Cell phone service
Aimee13
Member

As far as purchasing a different phone that would be a huge waste of money I don't have that kind of money to throw around

Sent from my iPhone

0 Likes