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Cellular data
POTERY49
Member

I get messages on my devices that tell me I have no cellular data. When I check my account I usually have 50 percent or more. The message always says you have no cellular data would you like to upgrade. I have no way of stopping these messages. Has anyone else experienced this? If so has anyone been able to stop them? I get 20-25 messages a day

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Re: Cellular data
vzw_customer_support
Customer Support

It's important your phone is functioning properly and that you have cellular data at all times, POTERY49. Let's take a closer look into this and figure out what's going on. Please provide the full error message you're receiving. What message app is in use? Do you trouble sending and receiving the messages? How much memory is available in your phone, http://spr.ly/6587Dys6T?

 

DanielleR_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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