Change delivery to VZW Store WITHOUT canceling orders?
PlainOlPossum
Newbie

Recently ordered online, 2 iPhones on the edge program. Just noticed delivery will require a signature which could be a problem since I won’t know my schedule on whatever date they end up arriving. Is it possible to change the online orders to deliver to a local Verizon Wireless Store without having to cancel the original orders?

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Re: Change delivery to VZW Store WITHOUT canceling orders?
vzw_customer_support
Customer Service Rep

PlainOlPossum,

Congrats on the new upgrades! Always an exciting time. We are unable to change the shipping address to a Verizon Wireless store. We do apologize. You will receive emails advising of when the order will ship and when to expect it. The shipping company will attempt to deliver the device 3 times. Once they have attempted 1 delivery you can contact them to see if they can hold it at your local shipping center.

RobinD_VZW
Follow us on twitter @VZWSupport

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Re: Change delivery to VZW Store WITHOUT canceling orders?
vzw_customer_support
Customer Service Rep

PlainOlPossum,

Congrats on the new upgrades! Always an exciting time. We are unable to change the shipping address to a Verizon Wireless store. We do apologize. You will receive emails advising of when the order will ship and when to expect it. The shipping company will attempt to deliver the device 3 times. Once they have attempted 1 delivery you can contact them to see if they can hold it at your local shipping center.

RobinD_VZW
Follow us on twitter @VZWSupport

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