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Cleanup phone

Cleaning up phone, deleting old messages. Verizon sent me a message long ago, the oldest one on the list, and I can't delete it. I get a menu that says Open, and Add to reading list, and Copy, and Share... but it never offers to delete, as with other messages?? 

Also, when I do delete a message, the content of the message is deleted but the phone # stays visible, will not go away. Any help for that?

Thanks 🙂 


Re: Cleanup phone
Customer Support

Thank you for contacting us. I see you're having an issue with deleting the old text messages on your phone. How do you try to delete the messages? What is the make and model of your phone? *Debbie