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Cloud overkill
BIZZYDAZE716
Member

When I transferred from old LG phone to new  Smartphone via the cloud, I ended up with over 300,000 messages? Please tell me a way to delete other than one by one?

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Re: Cloud overkill
vzw_customer_support
Customer Support

We're sorry to hear you have old messages backed up that were no longer needed, BIZZYDAZE716. Let's ensure your unwanted messages are removed. Just to confirm, what is the make and model of your new phone? How are you removing the messages? Is this being done from the app or computer?You can learn more about the Verizon Cloud here, http://spr.ly/6586Er2Pn;

 

DanielleR_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Cloud overkill
BIZZYDAZE716
Member

Iphone8  When I went to the Verizon store, they said I should do it online, so was trying to find a shortcut. Not looking to do one by one.

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