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Connection issues
KFort1
Member

WiFi off: unable to connect with internet required sites. WiFi turned on, unable to add my secured network.....;will not connect or accept CORRECT AND WELL KNOWN password. What am I missing? Tired of going outside to connect w internet.

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Re: Connection issues
vzw_customer_support
Customer Support

KFort1, I know that having internet access is an important part of your device. I would not know what to do without it. Let’s get you back connected. I know you mentioned you have an iPhone , which model do you have? Have you tried the option to reset your network settings on your phone? If not , no worries, here’s how: Settings>general>reset>reset network settings. Also how long has this been happening? Are there others having the same issues you are in the same area?



TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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