I have the unlimited plan with 2 phones on the plan. I have never had issues connecting to the internet while roaming, since October I can not connect to the internet unless using home or work wireless. Any answers? The reason I have kept Verizon and not switches is because I was always able to connect if I can not there are plenty of cheaper plans out there. Thanks.
We thank you for being a loyal customer, med1311. Of course, we do not want you to have to look anywhere else for a new service provider. Are you roaming in the US or in a different country?
What is the signal like when you are not able to connect to the internet? We would love to check on this with our troubleshooting steps http://vz.to/2jMdp1n to make sure you have the best experience possible.
TamaraH_VZW
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