Constantly losing connection
Karenchappell
Enthusiast - Level 1

Since the spring 2020 My entire family had issues with our Verizon wireless and internet connections. Cell phone is almost UNUSABLE IN OUR HOUSE, connections drop all the time. The issue got worse in Aug and now I’m October it is pathetic. I do not have the time to chase Verizon down to get resolution but I am at a point now where I can’t get any work done. And I can’t get through to Verizon support. Can someone help me?

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Re: Constantly losing connection
vzw_customer_support
Customer Service Rep

The last thing that we like hearing is that you are having issues with your service. Especially an ongoing issue. We're always here to help in any way that we can. Where are you located (City, State)? Do you only have issues inside your home? Keep us posted. 

 

ErinW_VZW

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