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Custom voicemail won't update...
Reckless
Member

My second I phone 6 won't set up voice mail please help.

I went to http://www.verizonwireless.com/support/knowledge-base-115753/

To make sure i was doing it correctly. When I save the voicemail it sits on an updating screen Indefinetly and if I leave this screen it reverts back to the default verizon message.

I have restarted the phone multiple times now to get it to work and even left it on the saving page over night.

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Re: Custom voicemail won't update...
vzw_customer_support
Customer Support
Reckless,

This certainly is odd! Let's get your voicemail figured out. The line that this iPhone is currently on, is it a brand new line of service? If not, what model phone did it have before? When you dial out to the voicemail of that phone *86, do you get through?

SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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