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Customer service follow-up?
CTAYLO635
Member

yesterday, I had to call customer service due to some problems with setting up my new iPhone as a new line on my existing account. I had a wonderful experience with two great representatives. I wrote down their names because I'd love their managers to know how pleasant, informative, and helpful they were through the lengthy call. I'm so grateful - how can I let Verizon or their direct managers know how wonderful these two people are?

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