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Data connection currently not allowed.
Rchris57
Member

I can only access data  when I am on Wi-Fi.   I have an Iphone 6S, which is a  replacement phone that I purchased from simply Mac.  I have had it roughly 3 months, and all was well,  until a few weeks ago and there was no precipitating factor that I can recall or pinpoint.

Anytime I try to access the Internet away from Wi-Fi, all I will see in the upper left-hand corner is “1x”,  which I have come to understand means no service.

When I try to access the web browser, I just keep getting an attempt to load and then I will finally get a message that says “no data connection is currently allowed”.

I am with Verizon, and I have them try to evaluate the problem, to the point of putting in a “ticket quote for an advanced technical person to try and see if anything is going on, on their end.

After about five days of them going back-and-forth, I get a resolution text that says I can’t get data, maybe because the reception is not good. [Removed]. When I am at home everyone else can access data without a Wi-Fi connection, except my phone.

https://discussions.apple.com/message/32391380

profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator.

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Re: Data connection currently not allowed.
vzw_customer_support
Customer Support

Having a good data signal is important. Let's try re-seating the SIM card. Please turn off your phone and remove the SIM card. If the SIM card looks OK, re-install it, power your device on and test it.

NoahS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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