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Data is not working I need help
Alejandra96
Newbie
‎09-18-2015 09:16 AM

I've been trying to turn on my data on since the IOS9 got updated but it's not working it always turns off by itself this is really frustrating please someone help me

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Re: Data is not working I need help
Weth
Legend
‎09-18-2015 09:35 AM

Try:

Settings - Reset - Reset Network Settings

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Re: Data is not working I need help
Alejandra96
Newbie
‎09-18-2015 09:37 AM

I did that 100 times and still not working

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Re: Data is not working I need help
vzw_customer_support
Customer Service Rep
‎09-18-2015 09:57 AM
HI Alejandra96

I apologize for the confusion, let's get you connected! What is your current zip code? Do you currently have wi-fi enabled? Do you receive an eorror message?



AyaniB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Data is not working I need help
Weth
Legend
‎09-18-2015 10:02 AM

I am seeing several reports of cellular data not working after upgrade to iOS 9. Unfortunately , no real solutions have been posted yet that I can see that you have not already done, short of full erase and reinstall.

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