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Data usage increase
Tscalfsr
Member

Verizon Msg: You've used about 75% of your 4GB data (cycle ends the 15th). To learn more about new data pricing visit go.vzw.com/verizonplan Thank you for choosing Verizon.

I tried everything I can see to increase to no avail !!!! Please help

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Re: Data usage increase
vzw_customer_support
Customer Support

Tscalfsr, we want to make sure that this issue is properly addressed. To clarify, are you wanting to add more data to your plan for the cycle? If so, you should be able to make a change to your plan through My Verizon and backdate your increase for this cycle.


HarleyE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Data usage increase
lewisr13
Leader

be sure to backdate your change.

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