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Data
Cody19681
Member

Hi I have an iPhone 6 I just updated to IOS 9 but, every time I turn my Data on for an app and then go back to the home page to go to the app it shuts my data off for it can yall help?

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Correct Answers
Re: Data
HarleyDC30
Member

I just tried something and it has helped for now.

Go to your settings, general, reset and go to erase all content and settings.

Just make sure you back up to either itunes or icloud.

I just had all my apps re downloaded with some apps having updates.

I am able to turn cellular data on and use my apps for now.

View solution in original post

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Re: Data
vzw_customer_support
Customer Support

Cody19681 -

The iOS 9 is a great software to have! Now let's get you the help you need. Please go to Settings>Cellular and scroll all the way down. Are the Apps you are having the issue with On (Green) under Use Cellular Data For? We would also to check if the Apps are up to date.


JacobV_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Data
Stephen123456789

How long will 4g be our in the upstate of south Carolina..

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Re: Data
Christy351980
Member

I'm having trouble as well after I updated my phone , I turn the apps on in data and as soon as I check back they are turned off

Re: Data
mmhanna88
Member

Same here. I have the iPhone 5S & it started right after I updated to the iOS 9.0, my cellular data stopped working-I'd turn it on and when I go back into settings, it's turned off 😕 Ive tried everything from restarting my phone, to removing my SIM card, to resetting my network settings, to logging out and back in to my wifi, & nothing.

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Re: Data
HarleyDC30
Member

Having the same issue as well.

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Re: Data
HarleyDC30
Member

I did the same thing, reboot, reset network settings, tried airplane mode for awhile. Tried about every suggestion i've read about and nothing has worked Smiley Sad

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Re: Data
HarleyDC30
Member

I just tried something and it has helped for now.

Go to your settings, general, reset and go to erase all content and settings.

Just make sure you back up to either itunes or icloud.

I just had all my apps re downloaded with some apps having updates.

I am able to turn cellular data on and use my apps for now.

View solution in original post

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Re: Data
tbo27
Sr. Member

apple will fix with 9.0.2 patch hopefully

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