Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Defective device address?

I've recently gotten a new phone under my warranty & need to know ASAP, the exact address that I send my older phone back to. Help?!!

Labels (1)
Re: Defective device address?
Customer Support


I'm glad to read that you were able to receive a new phone, free of defects. But, I definitely want to assist in making sure that your defective device finds its way back to the right spot. When you received your new phone, did you receive a return label for your defective device?
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!