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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Defective device address?
Destinystarnes

I've recently gotten a new phone under my warranty & need to know ASAP, the exact address that I send my older phone back to. Help?!!

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Re: Defective device address?
vzw_customer_support
Customer Support

Destinystarnes-

I'm glad to read that you were able to receive a new phone, free of defects. But, I definitely want to assist in making sure that your defective device finds its way back to the right spot. When you received your new phone, did you receive a return label for your defective device?
AmberK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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