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We just moved into a know "black hole" for pretty much all carriers. However, I am hoping to use our WiFi calling capabilities while at home. So far, I cannot get my WiFi switch to stay on. It keeps turning off after I follow all the steps to enable that feature.
If we are unable to find a resolution, I will be forced to change carriers that have already promised, and shown execution, of enabling WiFi calling to enable connectivity.
Please advise...
The last thing we want is for you to have to consider another carrier, CoachHoag. Wi-Fi calling is a great solution for those times when you cannot get a strong cellular signal. I’m sorry to hear about the trouble setting up Wi-Fi calling and have an idea on how to get it set up. The initial setup of Wi-Fi calling must be done in a place where the phone can reach both a Wi-Fi signal and a cellular signal (it doesn’t need to be the home’s Wi-Fi). The device uses both signals to “introduce” your phone’s Wi-Fi to our network. After that initial time, you can use Wi-Fi calling anywhere you can get a Wi-Fi signal. Does this help explain the necessary steps to set up this no-cost feature?
GeorgeS_VZW