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Correct Answer!
Device authenticated
Bobnmits
Member
‎12-29-2016 05:17 PM

When trying to sign on to My Verizon on my new iPhone7, I get the following error message:  "Access denied.  You are not device authenticated".  Whassup with this???

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Correct Answer!
Re: Device authenticated
vzw_customer_support
Customer Support
‎12-29-2016 05:58 PM

We can’t have you missing out on the My Verizon features Bobnmits. Are you using the browser or app to sign in? When did this issue start?


StevenM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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