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Device trade in credit
CHRIOL37
Member

I have traded in an iPhone 6s for an iPhone 8 and was given a receipt for a device trade in value for $126.00. Where would I locate this device credit? I'm not locating it on my Verizon wireless account on line or recent Verizon bill. Thank you for any advice.

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Re: Device trade in credit
vzw_customer_support
Customer Support

We understand the concern to find this trade-in value. Trade-ins done for immediate credit are put towards the device you purchased. You should see the $126 discounted from the total value of the iPhone 8. Are you able to see this? Was your purchase done at a store location?

 

JavierMD_VZW

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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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