Disabling LTE allows extender to work but not 4G
KPritchett
Newbie

I had to disable the LTE so that my extender would work in my home.  Now I can't utilize 4G.  Is there a way to use 4G and have my extender work?

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Re: Disabling LTE allows extender to work but not 4G
vzw_customer_support
Customer Service Rep

We want you to have awesome streaming experience. Please walk me through how you are disabling your LTE so that I can get a better understanding of the situation.


NicholeK_VZW
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Re: Disabling LTE allows extender to work but not 4G
KPritchett
Newbie

I disabled it through Settings>General>Cellular>LTE--turned off.  My extender is now working wonderfully in our house but I do not have 4G anymore.

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Re: Disabling LTE allows extender to work but not 4G
vzw_customer_support
Customer Service Rep

Thank you for the addtional details KPritchett. That definitely helps. What is the model of the extender you are using?

RashadM_VZW

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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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