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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Disappearing notes.
AudreyCM
Member

Now I checked four times to make sure my notes were backed up in the cloud... And now nothing after 2013 is present. There has to bean explanation for why restoring from the cloud has caused me to lose so much important data and connection. I am unable to log into any social media accounts because of the locked SIM, which prevents me from

Receiving texts. This is unbelievably frustrating.

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Re: Disappearing notes.
vzw_customer_support
Customer Support

this would be a difficult situation for anyone. I apologize for the issue at hand. Personal information is important. Is the missing content still in icloud? You can verify this here: https://www.icloud.com/. Please keep us posted. We will know how to proceed after this.
BobbyNNN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Disappearing notes.
AudreyCM
Member

Did you not understand my question?I restored using a backup from 3 AM.. now almost all my messages and all my texts are gone.

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