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Disney Account Blocked Under 18

Customer beware.  The promotion allows you to enter a date of birth under 18 and then Disney blocks the account.  When you call the to update the DOB, they say there is nothing they can do and to call Verizon.  They say Verizon has to push a new promotion to you under a new email.  Verizon says this is untrue and there is nothing they can do either.  So they both lure you into getting unlimited data with the promise of promotion only to take it away with no customer service.  I find it ridiculous that technology companies such as Verizon and Disney do not have the ability to make a simple update to an account. 

Re: Disney Account Blocked Under 18
Sr. Member

Verizon nor Disney made you enter the wrong DOB.