Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Disney Account Blocked Under 18
Senoj13
Member

Customer beware.  The promotion allows you to enter a date of birth under 18 and then Disney blocks the account.  When you call the to update the DOB, they say there is nothing they can do and to call Verizon.  They say Verizon has to push a new promotion to you under a new email.  Verizon says this is untrue and there is nothing they can do either.  So they both lure you into getting unlimited data with the promise of promotion only to take it away with no customer service.  I find it ridiculous that technology companies such as Verizon and Disney do not have the ability to make a simple update to an account. 

0 Likes
Re: Disney Account Blocked Under 18
Tigerstep
Sr. Member

Verizon nor Disney made you enter the wrong DOB.

0 Likes