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Dropped calls
Lax26
Member

I have an iPhone 7 and recently in my home have been getting a lot of dropped calls. My wife, who works from home, has also been dropping a lot of calls and is frustrated. In the past month or so we’ve noticed just 1-2 bars of service within the home. Any tips or suggestions?

huntersville, NC 

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Re: Dropped calls
vzw_customer_support
Customer Support

Lax26, we always want our customers to have the reliable service they deserve. To see that you’re having issues is heartbreaking. We truly don't want you to be frustrated so let’s check out what’s going on and see how we can help. Is this impacting your calls, messaging and data service? Is this happening intermittently or consistently? Is this happening everywhere or just at home?

 

TakendraW_VZW

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