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Email reply address
TOUWFANS
Member

When I reply to an email the recipient sees "outlook and a series of numbers" instead of my name or email address.  How do I change that

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Re: Email reply address
vzw_customer_support
Customer Support

This is very strange, TOUWFANS. We are committed to resolve this issue as soon as possible. Let’s get some additional information and determine the best way to resolve.

 

When did this issue start?

Does this happen when you reply to specific contacts or any contact?

Does this happen with new emails that you send as well?

What is your phone model?

 

https://www.verizonwireless.com/support/troubleshooting-tool/

 

 

AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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