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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Error message: could not activate cellular data network
waidy
Member

I have a iPhone6+

I am currently in Hong Kong and I purchased 100MB at $25/mo from Verizon 3 days ago.  I never was able to get data to work in cellular mode.

I get the message of "could not activate cellular data network; you are not subscribed to a cellular data service".  I searched this forum and tried everything they suggested:

  • Settings->Cellular Data is green ; Cellular Data Options has "Enable LTE = Voice & Data ; Roaming = Voice & Data ; International CDMA is green
  • turn airplane mode ON and OFF
  • Setting -> General -> Reset Network Settings
  • power cycle my iPhone6+

Nothing work.

Any help is appreciated.

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Re: Error message: could not activate cellular data network
waidy
Member

I also take out and put back the SIM.  Nothing work! HELP!

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Re: Error message: could not activate cellular data network
lasinah_vzw
Verizon Employee

waidy, we want to keep you connected while you're internationally traveling in Hong Kong. Let's make sure that Airplane Mode is disabled in Settings>Airplane Mode OFF.

Is Wi-Fi enabled on? If so, please disable it in Settings>Wi-Fi OFF. Did you update the device software and carrier settings on your device prior to leaving the U.S.?

For more device support for using your device while internationally traveling, click International Travel FAQs | Verizon Wireless

Lasinah_VZW

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