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Fios mobile app stuck on "installing"
WKtobin
Member

When I try to load the app (and also Netflix) it gets stuck on "installing". All my other streaming apps (HBO, Showtime, EPIX etc) load just fine.  There must be a fix..  Any ideas out there?

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Re: Fios mobile app stuck on "installing"
vzw_customer_support
Customer Support

It’s important that you’re able to install your favorite applications, WKtobin. Let’s see if we can get this fixed. You mentioned two applications specifically that you’re having trouble with. Does the same behavior happen both on WiFi and Cellular data? Any error messages? When specifically did this start happening?

JosephE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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