Flipping videos

[ckelm1968]

When I watch videos on my iphone and I rotate my phone, the video does not flip to horizontal. How

[vzw_customer_support]

ckelm1968,

That's quite an important feature to have, especially when you want to watch videos. When is the last time you were able to use the screen rotation setting? What Apple model/generation do you have? Normally, these are the steps to change the setting http://vz.to/1zKWUF0.

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[Weth]

Usually this is a quick fix, let us know if this works.

1st swipe up from bottom of phone, start just below screen and "pull" or swipe up. This will get you the status bar. There is a rotation lock button on there, make sure it is off (not white but gray)

2nd if that doesn't work, reboot the phone but holding the home and sleep/wake button together for 10 second then letting go.