Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Having issues with my apple I.D
Sniperman1022
Member

I never had a problem using my Apple ID to download games, an starting since yesterday afternoon I'm unable to use my Apple ID. It keeps replying invalid Apple ID. What do I do?

Labels (1)
0 Likes
Re: Having issues with my apple I.D
Weth
Sr. Leader

Did you try to turn off the phone and rebooting? (Press and hold the sleep/wake button until the slide to power off button comes up. Do that,wait about 30 seconds, then use the same sleep/wake button to turn it on. Also make sure you are able to use the Internet. Check your AppleID by logging into icloud.com

0 Likes
Re: Having issues with my apple I.D
vzw_customer_support
Customer Support

I understand how frustrating it can be when you are unable to download apps to your device Sniperman1022. When was the last time you were able to log in successfully? Are you able to log into your iCloud without any error messages? Have you verified you are entering the correct Apple ID by clicking My Apple ID and choose Find Apple ID.



Thank You,

MichelleS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes