Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Help...no calls in Canada!
TIMRYA80
Member

In Canada for a week.  Activated Travel Pass and was in Canada 3 weeks ago with no problem. Staying this time just across the border and my phone can not make or receive calls. Please help...super frustrated!

Labels (1)
0 Likes
Re: Help...no calls in Canada!
Weth
Sr. Leader

You must have iPhone 5 or later

On Settings / Cellular make sure you have these settings - reboot after setting them

Cellular Data on

Cellular Data Options - Roaming Voice and Data - Voice Roaming on, Data Roaming on, International CDMA OFF

Enable LTE - Voice and Data

Reboot.

If that doesn't work take out SIM rub it and put it back in, reboot again.

0 Likes
Re: Help...no calls in Canada!
pherson
Leader

Honestly some carriers in Canadia no longer allow roaming from Vzw. Depending on the area he or she is in its not going to work no matter what they try.

0 Likes
Re: Help...no calls in Canada!
Weth
Sr. Leader

Bell GSM/LTE Roaming map

Capture.PNG

Telus GSM/LTE Roaming map

Capture.PNG

Rogers GSM/LTE Roaming map

Capture.PNG

And Verizon's map of Canadian Roaming Coverage

Capture.PNG

0 Likes