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How Do I Unblock My New Device To Use On Local Networks?
androlopez1
Member

I bought an Iphone by Ebay. It comes with a Verizon chip but I'm actually live in Colombia. My cellphone is blocked to use with local networks, so I need Verizon free my device.

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Re: How do I file a complaint with Verizon Wireless?
vzw_customer_support
Customer Support

We certainly want you to be able to use your device, androlopez1. Our 4G LTE postpaid devices are unlocked and you do not need an unlocked code. If are using a 4G LTE prepaid device, it will need to be active on prepaid for 1 year or until payments in the amount specified on the back of the box are added to the prepaid account. Here's more details http://vz.to/1NQ4xu4.

ZangY_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I file a complaint with Verizon Wireless?
vzw_customer_support
Customer Support

We certainly want you to be able to use your device, androlopez1. Our 4G LTE postpaid devices are unlocked and you do not need an unlocked code. If are using a 4G LTE prepaid device, it will need to be active on prepaid for 1 year or until payments in the amount specified on the back of the box are added to the prepaid account. Here's more details http://vz.to/1NQ4xu4.

ZangY_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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