are you talking about the voice mail message? If so, assuming you have an iPhone since you posted in the Apple space, go to the phone icon>the voice mail tab on the bottom right, then click greeting on the top left and follow the prompts to customize your message
wendorms, We know the importance of having your ring back tones set to your preference. What is the exact verbiage you're hearing when the ringback tone stops? If you are speaking of your Voicemail message, then ddlovato has provided the correct information. Here's a link with more facts about Visual Voicemail http://spr.ly/6580BBU5I. Please let us know if you have further questions.
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