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How come my preorder from my IPhone 7 is still processing?
ERISHE29
Member

I preordered the phone at around 3:10 am EST and I order three phones in total. Iphone 7+ Black, Iphone 7 Black, and Iphone 7 Jet Black.  I have been seeing everyone else's orders get moved up.  My current delivery date is 10/5/16, but I am seeing posts that are from people who ordered way after me maybe a day or two that are getting their phones much earlier.  Currently all the order says is it is still processing, it has not charged the account or anything? Why is it taking so long?

Labels (1)
Re: How come my preorder from my IPhone 7 is still processing?
mdedo30
Member

Because Verizon doesn't know what the [removed] they're doing

Profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Re: How come my preorder from my IPhone 7 is still processing?
vzw_customer_support
Customer Support

ERISHE29 everyone is excited to get their new iPhone 7. Let's check on your order. So that we can take a closer look, I have sent you a Private Message.

RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How come my preorder from my IPhone 7 is still processing?
nhgrumpy
Member

Worst preorder I have ever seen. Put 4 phones in my cart and got my preorder confirmation at 3:38 am est. When the items were in the cart I had a ship date of 9/16. Confirmation email said 9/28 deliver by. Checked order status now has a 9/30 ship date. Looking at forums online I am seeing people with 10/5 ship dates for the exact phones being delivered already..

#epicfailverizon

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Re: How come my preorder from my IPhone 7 is still processing?
rcschnoor
Sr. Leader
Sr. Leader

nhgrumpy wrote:

Worst preorder I have ever seen.

Yes, there are comments like this at EVERY phone(iPhone AND Android) pre-order yet the same people continue to pre-order their devices over and over again.

Re: How come my preorder from my IPhone 7 is still processing?
JNels1775
Member

I have this same issue. Can someone update me on this please?