- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When I turned on my new iphone 5s it said "this phone is not activated." Does anyone know how to fix this?
Thank youuu!
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
JennRadz we'll get you enjoying your new phone ASAP! To ensure the device is activated, please power off your iPhone 4S and follow these steps http://vz.to/1zkkwd5
AshleyS_VZW
Follow us on Twitter @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
JennRadz we'll get you enjoying your new phone ASAP! To ensure the device is activated, please power off your iPhone 4S and follow these steps http://vz.to/1zkkwd5
AshleyS_VZW
Follow us on Twitter @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I did all of these steps and my new Iphon5s still has no phone service. I can browse the web, check email. However, I cannot recieve or make a phone call. I cannot send or receive text messages. Did I miss a step?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for following those steps. Does the iPhone 5s show on your My Verizon? You may want to enter in the Device I.D and SIM info via the Activate / Switch device screen if not showing. http://www.verizonwireless.com/support/activate-device-faqs/ ( #1)
YosefT_VZW
Follow us on Twitter @VZWSupport