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How do I change the number of rings before my voice mail picks up?
leego1
Member

How do I change the number of rings before voice mail is activated?

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Correct Answers
Re: voice mail
Weth
Sr. Leader

Voice mail should kick in at about 30 seconds.

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Re: voice mail
Weth
Sr. Leader

You cannot. This is not an Apple limitation, but a Verizon limitation. You can't change the time until voicemail with Verizon at all.

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Re: voice mail
CATMEA74
Member

If this is the case why was a friend able,to,call his carrier to successfully get the time for a call going over to voicemail increased? Of course he is not a Verizon customer but his carrier, AT&T was able to give him an alpha numeric code to dial, which returned a number to be inserted into a second alpha numeric code to dial which allowed him to change the time it takes for his calls to roll over to voicemail. Why can't Verizon provide such dial code to their customer?

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Re: voice mail
Weth
Sr. Leader

This is a very common question on here and Verizon does not offer this option. Don't know why.

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Re: voice mail
ANIHUG79
Member

I have many people that assume I don't have voicemail, because it takes SO many rings before it kicks in.  I didn't have this issue with another carrier. 

Re: voice mail
Weth
Sr. Leader

Voice mail should kick in at about 30 seconds.

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Re: voice mail
vzw_customer_support
Customer Support

I don't want you missing out on messages, ANIHUG79. Weth was correct mentioning that voice mail should be kicking in after 30 seconds of ringing to allow you the opportunity to answer a call. Are your callers hearing more than 30 seconds?


JenniferH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: voice mail
ANIHUG79
Member

I saw Weth's answer. 

I understand that it takes 30 seconds for Voice Mail to answer.  30 seconds is quite a long time...6 rings (on the caller's end) to be exact.  Many people hang up after 3 & 4 rings. 

Other carriers allow a person to choose the amount of rings before Voice Mail answers.  It would be nice if Verizon would allow a feature to shorten the ring time also. 

Re: voice mail
Acrillix
Sr. Member

Asked a VZW rep once this question once they said it was because of people who would change peoples ring times without the customers approval.

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