How do I file a complaint against Verizon with the FCC?

[loydeyates]

[loydeyates]

[MiiHere]

Just to verify, you're on a single line, no other devices connected?

[loydeyates]

I have an iPad, but hasn't seen used in months. Verizon Rep agreed to that.

[MiiHere]

Did you also verify it isn't using data by selecting it's line from the drop down menu, like you did for your phone and viewing the data page?

[MiiHere]

has the iPad been powered off for months? If not, are you able to turn off cellular data on it when it is powered on?

[loydeyates]

It has been powered off completely.

[MiiHere]

Last thing, do you get your bill on July 6th? Or your actual cycle ends July 6th, getting your bill a week after that?

[loydeyates]

No, I'll pay my next bill on July 1. The period does not end until July 7th, and the next bill would be on Aug 1 for June 7th to July 6th.

[MiiHere]

Sorry, just to verify, when you go to my verizon>my account>view bill your usage cycle says X month 7th to the X month 6th, in the drop down menu for all previous bills correct?

Mine always says X month 27th to X month 26th.