I'm here to help, let's get this figured out! Were you contacts not backed up via iCloud? Did you have a basic phone activated prior ro your iPhone? Please clarify your concerns.
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raider1958, Thanks for those additional details. Yes, you can restore your contacts to your iPhone 6 by using our Verizon Cloud application. For step-by-step instructions visit, http://spr.ly/6600ESCLo. Does this information help?
Congrats on your new iPhone SE, Janbland. We want you to have the ability to carryover your existing content to your new phone. For instructions on transferring contacts for your specific device, refer to our Content Transfer Center: https://www.verizonwireless.com/support/knowledge-base-212880/
Please keep us posted on the outcome.