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How do I switch to a new device?
Bjmccolly
Newbie
‎11-07-2015 07:02 PM

How do I go about changing to a new device?

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Re: Change device
Ann154
Community Leader
Community Leader
‎11-07-2015 07:25 PM

It can depend on what phone you switching from and the phone you are switching to. If both phones are a 4G LTE phone and the SIM card is the same size, you can activate the new phone by moving the SIM card from the old phone to the new phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Change device
Ann154
Community Leader
Community Leader
‎11-07-2015 07:25 PM

It can depend on what phone you switching from and the phone you are switching to. If both phones are a 4G LTE phone and the SIM card is the same size, you can activate the new phone by moving the SIM card from the old phone to the new phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Change device
vzw_customer_support
Customer Service Rep
‎11-09-2015 07:08 PM

Changing phone is really easy Barb. You can change online if you login to your My Verizon account. See how is done at this link http://bit.ly/12EqC7I


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